Welcome to VisionGrid CCTV. By accessing and using our website, visiongrid.store, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or making any purchase.
1. General Information
These Terms and Conditions apply to all users of visiongrid.store. By using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms, our Privacy Policy, and any additional guidelines or rules posted on our site. VisionGrid CCTV reserves the right to modify or update these terms at any time without prior notice. Continued use of the website signifies acceptance of any changes.
2. Products and Services
VisionGrid CCTV specializes in high-quality CCTV systems, surveillance cameras, security accessories, and related services. We strive to provide accurate product descriptions and images, but we do not warrant that all details are entirely error-free. Product availability, specifications, and pricing may change without notice.
3. Orders and Payments
All orders placed through visiongrid.store are subject to acceptance and availability. Once an order is placed, you will receive an email confirmation with order details. We accept multiple payment methods, and all transactions are securely processed. VisionGrid CCTV reserves the right to cancel or refuse any order at its discretion, including cases of suspected fraud, incorrect pricing, or product unavailability.
4. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on your location and courier services. VisionGrid CCTV is not responsible for delays caused by external factors such as customs, carrier delays, or unforeseen circumstances. Once shipped, customers will receive tracking details via email.
5. Returns and Refunds
Customers may return eligible products within 14 days of delivery, provided items are unused, in their original packaging, and accompanied by proof of purchase. Returns due to manufacturing defects or incorrect items shipped will be processed at no additional cost. For full details, please refer to our Refund and Returns Policy or contact us at info@visiongrid.store.
6. Warranty
Most products sold by VisionGrid CCTV come with a manufacturer’s warranty covering defects under normal use. Warranty claims are subject to manufacturer terms and require proof of purchase. VisionGrid CCTV is not liable for damage resulting from improper installation, misuse, or unauthorized modifications.
7. Limitation of Liability
VisionGrid CCTV shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. We are not responsible for data loss, security breaches, or any unauthorized access caused by third-party software or hardware issues.
8. Intellectual Property
All content on visiongrid.store, including text, graphics, images, logos, and designs, is the property of VisionGrid CCTV and protected by applicable copyright and trademark laws. Any reproduction or distribution without prior written consent is strictly prohibited.
9. Privacy and Data Protection
We are committed to protecting your privacy. Personal information collected through visiongrid.store is handled in accordance with our Privacy Policy. We use secure systems to protect your data and never share your details with unauthorized third parties.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where VisionGrid CCTV operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the relevant courts.
11. Contact Information
For questions, concerns, or assistance regarding these Terms and Conditions, please contact us at info@visiongrid.store